Everything you need to know.

Send your dates, destination, group size, budget and must-haves through WhatsApp or our social channels. Vee and our team will match you with suitable options.

Vamos helps you find the right stay and supports the booking. Novano Retreats manages reservation operations, payment and confirmation with the property host.

Once availability and pricing are confirmed, we send the official payment instructions. Most stays require a deposit to secure the reservation. Payment is managed through Novano Retreats.

We curate stays through properties we've visited, vetted or reasonably verified through trusted host relationships and available evidence built over 10+ years.

We review property details and host history and may request photos, video verification or additional information before recommending a stay.

There is no separate fee to browse Vamos or ask for stay recommendations. The full price and any applicable booking charges are communicated before payment.

Tell the property team and contact us as soon as possible. We will work with the host and reservations team to help resolve the issue.

You receive confirmation and the information needed for your stay, including property contacts, check-in details and any remaining payment requirements.

Date changes depend on property availability and the booking terms you accepted. Contact Vamos and the reservations team will check available options.

Contact us as soon as possible. Refund eligibility depends on the cancellation terms communicated for your specific property and reservation.

We may request feedback through WhatsApp or your booking channel. Reviews help future travelers choose better and help us improve the stays we recommend.